Terms and conditions

By placing an order, you agree to the following terms and conditions:

• All items are made to order and personalised where requested.
• Processing and turnaround times are approximately 2–4 weeks depending on order volume.
• Colours and designs may vary slightly due to screen settings and handmade/custom processes.
• Please ensure all personalisation details and delivery information are entered correctly before placing your order.
• Due to the personalised nature of our products, refunds and returns are not accepted unless an item is faulty or damaged.
• If there is an issue with your order, please contact us within 48 hours of delivery so we can assist you.
• We are not responsible for delays caused by postal or courier services once your order has been dispatched.
• By purchasing from our store, you acknowledge and accept these terms before checkout.

Thank you for keeping us busy, Amber x